Not good A lot of times my site is down. Not happy. No proper explanation provided by them when asked why it was down. Just bring site up.
Aug 29, 201908:08
2-hr application pool reset - Did you know this?After transferring our website and hosting, users having trouble as they were being thrown out from the website. We came to know that Hostgator resets the application pool every 2 hours.I called up and chatted with their representatives to enquire - why was such a crucial constraint was not shown on the website. He says - this can not be published on website.So, be open for this surprise. The option suggested - move to VPS or Dedicate and pay multiple times. Now, all over again, I have to move our websites to another location, this is frustrating.Update: So far no calls from your side. Waiting, my customers are complaining. Latest Update: Its more than 3-4 days and still no response. It seems it was written here just to have ...
Jun 19, 201911:03
We had an account with host gator India. We were facing some issues in regards to website speed. we called and and the technical staff informed that the website is running fine but it almost took a minute to load all the content.
Due to this we decided to go with blue host and did not make the payment for the hosting subscription.
After calling for the website files the technical staff informed that there will be a charge of more then 1000 Indian rupees to get the files which is no where mentioned on the website, instead the staff said that we can also not mentioned that even we have not mentioned that we will provide the files for free.
please do not go with Host gator, the company sucks in terms of speed and customer services. It is strange that they are charging for the files once th...
Jun 09, 201905:05
worst service never choose them... I had very bad experiense... totally losed website data, somehow I have recovered and now I am with domainracer. they are seem to be so promise and best for my freelancing websites.
Feb 12, 201901:20
Be aware Host-gator Fraud !!!!!!!I am using Host gator shared re-seller server and it's getting down 5 times in hour from last 25 days, I am calling and emailing to the support and admin team, But nobody are helping neither refund my money. Be aware Host-gator Fraud !!!!!!!
Dec 05, 201805:36
I am Using Hostgator from 5 Years. Service was good yet..Service is Poor and Poor... their is no Speed to Server.
Many times 800 Kb Size website is not Opening...
Showing Site Can't reach.
Now hostgator Service has become Indias badest ( Very Bad ) Service.
If we tell Customer Care our problem then they only says at our end your site is Working Fine...Very Very Bad service of Hostgator.Now adays Hostgator India Service goes down.And providing 3rd Class Service. If call to Customer Support team then Not recieving call 20 to 30 min..
Sep 02, 201804:11
Is it your company policy & philosophy in not responding to customer complaints. I had written to the Grievance Officer on 14 Aug 18 and followed up with another mail and no response so far. And it is addressed to the Grievance Officer and he is not bothered to respond. Whom do we write for grievance against the Grievance Officer. Isnt there any one responsible for addressing Customer Complaints. Its sheer apathy, indifference & arrogance.
Jul 16, 201806:58
I have recently gone ahead with Hostgator for domain name registration of my website. I don’t think any service provider such good services. In hardly few minutes I was able to choose the domain extension (.com) for my specific business needs. Build website and uploading it is then hardly a task. With branded e-mail address you also get a professional look. In fact I was so much impressed with their service that I decided to transfer another domain to Hostgator. It offers a risk-free transfer of domain which also comes with one year extension. Not to mention you also get round the clock support for hosting as well. Looking for registering a new domain? Go with Hostagator!
Mar 21, 201809:19
I have been facing issue with my hosting since 3 months now. Not once has a single customer support executive even care to solve it.
Dec 23, 201405:29
My site is not working for past five days. But hostgator.in has not done anything in this regard inspite of many tickets. And now they have stopped the phone support and the online chat support. Customers can only write via email.