The customer service is really good and the dashbord is simple and easy to use but the only problem that i have is the prcing. The prices are a little to expensive for example 2G is about $16 CAD per month
May 05, 202010:46
Loved it, simple and easy to use website, very active and friendly support, 10/10
May 05, 202006:18
Great servers, little to no lag. Worked great for all the plugins I have used so far.
May 06, 202003:31
Very kind, and patient despite my utter confusion, I am very thankful to the one named Kyle E. whom aided me even when I was rather lost. If everyone is as kind, I look forward to spending time with my pals on a server that was only possible due to the diligence his aid provided. Have an amazing day
May 10, 202007:31
Apex is incredible, for starters the customer service, I honestly have never seen such great customer service in my life! They are so kind and know EXACTLY what they are doing. Secondly the server it's self is incredible easy 1 click installation do plugins, endless amount of mods, and plugins, as well as 24/7 uptimes and overall god server tps. I 100% recommend Apex, and if I could rate 6 stars I would!
May 14, 202011:53
I purchased a hosting package with Apex Hosting for my son. Apex has the absolute best customer service I have ever seen. I am not the most computer savvy person when it comes to PC games, but no worries because Apex support always has my back. I cannot say enough about this company just Thank You for taking time to help a mother out when she has absolutely no idea what she is doing with hosting.
May 18, 202003:33
Just amazing support for customers
May 21, 202010:36
Dear Apex Manager,SupportAgent team
I want to say a big thanks for everything that you always where next to time at anytime and giving me advises and solutions you are doing a great work keep working like this.Of course i was not always so polite to your and i where bothering you all this time long so with this i want to express my truly apologize for my behavior.Closing i wish to every agent,manager to be safe and take care of yourself <3
May 22, 202002:58
I've found Apex to be very good- internet connectivity their servers are consistently good (lots of green bars on the Minecraft client, whatever that means), their support response for my admittedly simple tech questions are prompt and relevant.I've tested out a load of different hosting companies so far- five or six. Apex and one other have been excellent. A couple of the other (admittedly cheaper) options just threw vaguely relevant FAQ URLs at me whenever I asked simple questions.
May 24, 202009:24
Hello I've been in the customer service for multiple times and I'd always stumble on Amber A. pretty good and really knowledgable 5 stars!
May 22, 202008:20
I have been using Apex Minecraft Hosting for 3 months now, and I am incredibly satisfied with everything on their system. From the serverside techs to the billing and control panel, everything is easy, clean and self-explanatory. As a Server Owner without much plugin or server experience, Apex Server Hosting certainly helped me gain the knowledge I need to run a successful server. Earlier today I wanted a map download file so that my players could play with in singleplayer. I was helped by Kyle E and might I say that he was phenomenal. He was smart, professional and showed me that Apex really is an excellent service and company. He performed excellent skills in knowledge, expertise and professionalism, possibly the best customer service I have dealt with in a long time. I hope this acts...
May 25, 202006:42
worked great, support team is super nice too.
May 25, 202011:39
Allan was super helpful and spent as long as i needed helping me
May 27, 202012:32
Apex gets good reviews in the community, and I can absolutely see why. I got a response from an actual person in less time than any automated system I've dealt with before; as a first time server host, I really appreciate the human touch in their support team. Super thanks to Support Operator Andi for helping me out :)
Jun 02, 202011:14
Really good server hosting one of the best my opinion i just stopped using it cuz i just lost interest in minecraft
Jun 03, 202005:42
Although at first I was partially struggling to work out how to manage everything that was going on in the server, all the staff were extremely helpful, in allowing me to gain the best experience possible out of, may I add very good value for money purchase.
P.S I would also like to give Andi, Allan and Kyle a shoutout for the great service.Bill
Vice president of Franks dildongs emporium.
Jun 07, 202012:30
They stole my money and refused to answer questions on live chat. When I asked how to complain they blocked me from live chat. Clearly something to hide and cant be trusted.AVOID these scammers.
Jun 08, 202010:27
Excellent server productivity at cheap prices. My server(s) have ran very well since I started them. I had a 5G server for about six or seven months and everything ran smoothly. control panel was easy to access along with everything else.Great customer service, anytime I had a question they were quick to respond with the perfect answer. Not sure was the previous person was having problems with when trying to get a refund, but today I asked for a refund on one of my servers since I thought I canceled it and I didn't, and he/she was very quick to respond and help me with my refund. Thank you very much! :)
Jun 08, 202011:24
Honestly amazing. Along with the amazing server quality for cheap prices. Hey always know how to solve problems. 10/10. I love it
Mohd Sherrez Kader
May 24, 202002:43
Hi , i recently just dealt with apex hosting , i was on a singaporean server which was having lag issues.1. There were completely honest and open in informing that lag was due to issues with Singapore server nodes. 2. Helped me move to a hong kong server with average of 80 ping which is completely lag free